Payment
At the first session, you and your therapist will confirm your session fee amount, and whether to access scholarship funds according to the policy described below. Thereafter, the full fee amount (or your portion of the full fee) will be due at the beginning of each session. Having your payment ready will allow more time to work during your session.
Fees not paid after thirty days are subject to a late fee of $10.00 per month. Clients with two or more unpaid sessions will not be permitted to schedule additional sessions until the account balance is paid. Payments returned insufficient funds will be subject to a fee of $20 per NSF occurrence.
Refunds–Processing fee applied by PayPal.
Cancellations
Your appointment time is reserved for you. In order to cancel without charge, 24-hour notice is required. Cancellations for Monday appointments should be left on the counselor’s voicemail at least 24 hours in advance. Appointments canceled for reasons other than emergency or illness will be charged the agreed fee.
Scholarships
Our goal is to serve the community with affordable Christian counseling services. While we do not discount fees, we offer scholarships based on client need and availability of scholarship funds.
Good Faith Estimate Notice
You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. Under the law, health care providers are required to give patients, who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (800) 985-3059.